Shipping policy
Ponley Ross Collections- Shipping Collections Policy
At Ponley Ross Collections, we believe your style shouldn't have to wait. That's why we work hard to process and ship your order with care, efficiency and transparency- because you deserve fashion delivered flawlessly.
To determine applicable shipping for the item in your cart;
- Select proceed to checkout.
- Select or add shipping Address save and continue
- Select your shipping preference, the cost will be displayed.
Note: Shipping fees may vary based on your location, size/weight of the package,
Processing Time
Once your order is processed, you will receive a confirmation email with tracking details as soon as your item ships.
Shipping Options and Delivery Times
We offer reliable trackable shipping options both domestically internationally;
Shipping Method Estimated Delivery Time
Standard(Domestic) 3-7 business days
Express(Domestic) 1-3 business days
International shipping 7-14 business days
Note: Delivery times may vary based on location, carrier delays, or high demand periods.
Order Tracking
As soon as your order ships, you will receive an email with tracking details so you can follow your packages from us to your doorstep.
Shipping Insurance and Lost Packages
Ponley Ross Collections is not responsible for lost or stolen packages after confirmed delivery. However, if you encounter an issue, please contact us immediately at info@ponleyross.store and we will assist you in filling a claim with the carrier or help in any way we can.
Question About Your Order
For shipping questions or special delivery request, reach out at info@ponleyross.store or +2348036461144 (WhatsApp only)
Thank you for shopping with Ponley Ross !
Every order you places supports our passion for timeless design and intentional fashion. We're honored to ship pieces that become part of your story.